FAQ
General FAQ
Returns FAQ
Low Price Guarantee FAQ
- How will I receive my coupon code?
- How long does it take to receive a coupon code after submitting a Low Price Guarantee?
- What is not covered in the Low Price Guarantee?
- What is covered in the Low Price Guarantee?
- How do I submit a Low Price Guarantee?
- Can I get a refund if you lower your price after my purchase?
SMOKEA Rewards FAQ
- How do I get a free glass hand pipe?
- How do I reach the next VIP level?
- How many tokins will I receive for my order?
- What are "tokins"?
- How do I spend tokins?
- Do you offer rewards other than discounts?
Payment FAQ
- How can I pay later with Sezzle?
- Can I place an order over the phone or messenger?
- How do I use a coupon code or gift card?
- How do I create an account?
- What is Bitcoin?
- Can I cancel or edit my order?
Shipping FAQ
- How much is shipping?
- Can I change my shipping information?
- Can I ship to an address other than my billing address?
- Where do you ship from?
- What shipping services do you use?
- My order never arrived, what do I do?