How do I start a return? Customer Support April 04, 2017 19:58 Updated Follow To start a return please visit smokea.com/returns or contact us via phone, email or live chat. Related articles How long do I have to return a product? I received damaged products, what do I do? How long does it take to receive my refund? How long does it take to receive a coupon code after submitting a Low Price Guarantee? Comments 0 comments Please sign in to leave a comment.